State of Louisiana - Detel eCatalog Website

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State of Louisiana - Detel eCatalog Website

State of Louisiana
OSP Contract Number 405031

Please print this page for reference when using the Detel eCatalog website for State of Louisiana.

If you have any questions or need further assistance, please contact the Office of State Purchasing by emailing to Lisa Sanchez at lisa.sanchez@la.gov or Leita Ott at Leita@Detel.com, Phone: (225) 952-9430 and Fax: (225) 952-9432.

Per Memorandum OSP V10-01

The individual contract line item limit is being decreased on all Brand Name Microcomputer & Peripheral Contracts from a unit cost of $50,000 each to a unit cost of $25,000 each.

A limit of $250,000 on the total release/purchase order amount issued against these contracts is also being imposed. Procurements shall not be artificially divided to circumvent the $250,000 threshold.

At this time, we find it necessary to reiterate that “Services” shall be limited to warranty services, hardware maintenance, initial installation, initial imaging of workstations, training directly related to the support of the hardware, excluding customized training and/or software training, and initial software imaging at time of installation upon request of the Purchasing Entity. General consulting and all forms of application development and programming services are excluded.

Installation is limited to the initial set-up and initial diagnostics of equipment and peripherals purchased from the contract. Installation is to be used only at the time of the purchase of the component(s) from the state contract. Installation is not to be used for configuration or reconfiguration of network equipment, installation or rearrangement of in-building or outside wiring/cabling nor any other fashion.

Instructions for Using the Detel Website for Contract Pricing

Below is the users guide to the Louisiana OSP State Contract for Detel Microcomputer, Peripherals, Software, and Related Services. Please follow the steps below when performing a system configuration. Once an equote is obtained, forward the equotes to your facility purchasing office to complete the purchase order process.

First Time Users

Returning Users

Instructions for using Detel Website for Contract Pricing

Detel State Contract Information

Detel Contact Information

Useful Links

Please print this page for reference when using the Louisiana Detel Contract Site. Click here for printing this page

First time users must register and create a personal profile. You only need to do this only once!

Instructions to create a new profile:

Go to Member Registration page at http://premium.detel.com/Detel/MemberRegistration.aspx
Enter your full name, organization/school name, parish name/board and email ID and click Register
An email will be sent to your email ID containing your password.
Return to member login page by clicking here. Login with your email ID and password.
Congratulations! You are now successfully registered with Detel.
Click on "Address Book" on the left hand side menu to add your shipping and billing addresses. Instructions to adding a new address is provided here.
At this point, return to Detel Louisiana State Contract Information webpage and click on returning users

Instructions to manage address book

Visit your Address Book at http://premium.detel.com/Detel/MyAddressBook.aspx
To add an address: Click on "Add new address". Enter all the fields and click on "Save Address". Click on "Return to Address Book" to return.
To edit an address: Click on "Edit" link adjacent to the address you wish to edit. Make neccessary changes and click on "Update" link to save changes. You may also click "Cancel" link if you do not wish to save the changes made.
To delete an address: Click on "Delete" link adjacent to the address you wish to delete.

In case of any questions or difficulties registering with Detel, please contact us here.

Congratulations and Thank you for registering with Detel.

Now you may, go to www.doa.louisiana.gov/osp

, click on "contracts" (left hand side) and then "Approved Catalog Contracts" and click on "Detel contract" OR proceed to Instructions for using Detel Website for Contract Pricing

Please follow the instructions below in placing e-Quotes with Detel. In case of any questions or difficulties please contact us at any time.

Visit Detel Product Line webpage at http://premium.detel.com/Detel/ProductLine.aspx
You will then see a list of our products i.e. Desktops, Portable systems, Workstations, Servers, Software and add-ons. Click on the product of choice.
Then click on the model or item of choice.
You are now ready to use the drop down boxes to configure your system (where applicable)
Once you've made your choices, click on "Refresh Price" at the bottom of the page (where applicable)
Once you've updated the price, scroll back down to the bottom of the page and click on "Add to Cart".
You will now be directed to the page containing all the items you have added to your cart. You should see the item you just added as well.
To continue shopping for other products click on the product line images below and return to Step 1 for instructions. If you are done shopping and are ready to place a quote, click on "Proceed to Checkout"
At this point you may be prompted for your email ID and password you have used to create your profile in earlier steps.
On clearing the login form, you will see the checkout page where you will be prompted to choose your contact information for billing and shipping.
You may now enter a friendly quote name for your reference and notes if any.
Click on "Save Quote". Your e-Quote is now saved. An email message containing the quote will be sent to your email ID. (Very Important! e-Quotes are good for only 30 days so a “detailed copy” of your equote must accompany all orders)
Click on "Quote History" on the left hand side menu.
You will see the placed quote on the top. Click on it and verify the information.
If you wish to print the quote, click on the print icon for a printer friendly version.

Authorized Brand Name of Products : Detel

Name of Supplier : Detel Computer Solutions

Supplier Fein Number : 72-1467887

Supplier Ordering Address : 10434 Plaza Americana Baton Rouge, LA 70816

Supplier Remit-to Address : 10434 Plaza Americana Baton Rouge, LA 70816

Supplier's Louisiana Contract Team :

*Management & Sales*	*Customer Service*	*Technical Support*
Keith Fontenot Email: keith@detel.com Toll Free: (866) 338-3511 Phone: (225) 952-9430 Fax: (225) 952-9432 Daryl Deshotel Email: daryl@detel.com Office: (318) 597-0303 Phone: (318) 447-2000 (Mobile) Fax: (318) 597-3707 Leita J Ott Email: leita@detel.com Toll Free: (866) 338-3511 Phone: (225) 952-9430 Fax: (225) 952-9432 Travis Franks Email: travis@detel.com Office: (318) 597-0303 Mobile: (318) 447-8888 Fax: (225) 952-9432	Brandi Dubea Email: brandi@detel.com Toll Free: (866) 338-3511 Phone: (225) 952-9430 Fax: (225) 952-9432 Jayme Moak Email: jayme@detel.com Toll Free: (866) 338-3511 Phone: (225) 952-9430 Fax: (225) 952-9432	Leita J Ott Email: leita@detel.com Toll Free: (866) 338-3511 Phone: (225) 952-9430 Fax: (225) 952-9432 Josh Roy Email: josh@detel.com Toll Free: (866) 338-3511 Phone: (318) 305-0777 (Mobile) Fax: (225) 952-9432

Special Note : Please contact our Customer Service for any kind of Technical/Sales Support.

Contract Number : 405031

Commodity Number : 20468119428

Delivery, Maintenance, Warranty and Support Plans :

All computer systems purchased from Detel Computer Solutions, LLC are subject to the following guidelines.

All prices quoted include Delivery, setup and maintenance plans mentioned below, unless mentioned otherwise.
All workstations receive an 36 Month on site parts and labor warranty unless otherwise noted in pricing or quoted as such.
Any parts that are replaced prior to the end of the warranty are covered only until the original three years expires.
All replacement parts carry a 30 day warranty unless otherwise quoted.
If service on your system is required, we request that you follow certain procedures to enable us to serve you in a timely manner. We have provided you with several options in reporting procedures, but the required information is the same in all.
Call our toll free number at (866) 338-3511 to report any problems or fill out a Service Request Form online. Please do not contact our technicians directly.
Once connected to the customer service department you will be required to provide the following:
- Serial #,
- Description of problem
- Contact name and number
- location of problem computer.
After you report the problem, please label the computer you wish to have serviced so the technician can find it easily. You may also fax to us the following form to report service at (225) 952-9432.
A technician will be dispatched to your location as soon as possible. If the system is not under a Detel Computer Solutions warranty, you will be required to provide a purchase order number prior to scheduling of a service call.

Supplier Contact Email : customer@detel.com

Louisiana Office of State Purchasing Website :

http://www.doa.louisiana.gov/osp

Louisiana OSP Catalog Contract Website (contains general ordering instructions) :

http://www.doa.louisiana.gov/osp/contracts/approvedcatalogs/catalogs.htm

General Public Home Page : http://www.detel.com

Online Capabilities :

Ability to customize desktops and notebook configurations, place quotes, retrieve quotes and update or modify saved quote configuration.

Internal Search Engine :

Ability to search inventory for individual products/components. Search currently not available for computers and notebooks. Users need to register with Detel to avail the Search features.

If you encounter problems registering, please contact the appropriate representative via email or phone listed below:

Keith Fontenot
Email: keith@detel.com
Toll Free: (866) 338-3511
Phone: (225) 952-9430
Fax: (225) 952-9432

Leita J Ott
Email: leita@detel.com
Toll Free: (866) 338-3511
Phone: (225) 952-9430
Fax: (225) 952-9432

Office of State Purchasing (OSP) and Travel

Division of Administration

Louisiana.Gov

For those entities for which this is applicable, software orders must be processed in accordance with R.S. 39.199D.

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Disclaimer: Software and hardware maintenance are separated and must be procured in accordance with R.S. 39:199 and LAC Title 34, Part 1 Chapter 55 ~ :: Last modified: Wednesday, November 11, 2009 2:29 PM :: Contact Webmaster :: Site Map :: ~

State of Louisiana - Detel eCatalog Website

State of Louisiana OSP Contract Number 405031

State of Louisiana
OSP Contract Number 405031